Bespoke CRM Systems
Bespoke CRM Development – Achieve your customer engagement objectives with a customised and scalable CRM system that doesn’t require separate licenses for each new user.
The implementation of an appropriate CRM solution has the potential to revolutionize the way companies engage with their customers. This transformation can enhance operational efficiency, decrease costs, provide actionable customer insights, identify business opportunities, and elevate customer engagement.
Benefits of a Bespoke CRM
Many companies scatter their customer data across paperwork, emails, post-it notes, and spreadsheets. Implementing a CRM system consolidates all this information into one unified platform, offering a detailed, comprehensive view of each customer, ultimately enhancing service and operational efficiency.
Many companies scatter their customer data across paperwork, emails, post-it notes, and spreadsheets. Implementing a CRM system consolidates all this information into one unified platform, offering a detailed, comprehensive view of each customer, ultimately enhancing service and operational efficiency.
CRM for Smaller Companies:
A CRM ensures that all team members have access to the same customer data, reducing duplication, boosting efficiency, and minimizing errors. It also safeguards valuable customer information, allowing staff to input and retrieve data from a centralized, reliable system.
A CRM ensures that all team members have access to the same customer data, reducing duplication, boosting efficiency, and minimizing errors. It also safeguards valuable customer information, allowing staff to input and retrieve data from a centralized, reliable system.
CRM for Larger Companies:
A CRM system unites your marketing, sales, and service teams, fostering better collaboration and improved workflows. It ensures a seamless customer experience, identifies opportunities to strengthen sales and marketing alignment, leading to higher sales and better customer engagement.
- Marketing – Personalized, meaningful customer experiences are created by leveraging insights and data collection. It also enhances attribution and enables clear determination of return on investment (ROI) from marketing efforts.
- Sales –Easily track sales figures, spot cross-sell and up-sell opportunities, gain real-time visibility into your sales pipeline, and access crucial customer account information before visits, including live orders or service issues needing attention. This streamlines decision-making and enhances customer interactions.
A CRM system unites your marketing, sales, and service teams, fostering better collaboration and improved workflows. It ensures a seamless customer experience, identifies opportunities to strengthen sales and marketing alignment, leading to higher sales and better customer engagement.
- Marketing – Personalized, meaningful customer experiences are created by leveraging insights and data collection. It also enhances attribution and enables clear determination of return on investment (ROI) from marketing efforts.
- Sales –Easily track sales figures, spot cross-sell and up-sell opportunities, gain real-time visibility into your sales pipeline, and access crucial customer account information before visits, including live orders or service issues needing attention. This streamlines decision-making and enhances customer interactions.
Custom CRM Development by Geecon Software
In contrast to off-the-shelf solutions, our approach to building a CRM involves tailoring it precisely to match your business and its existing processes, eliminating unnecessary complexity. This results in a system that promotes collaboration among departments, streamlining workflows and boosting productivity.
Our CRM approach eliminates unnecessary fields, ensuring a streamlined, intuitive interface tailored to your business. This simplicity encourages staff to input data consistently, a key factor in preventing common CRM system failures caused by inconsistent usage.
In contrast to off-the-shelf solutions, our approach to building a CRM involves tailoring it precisely to match your business and its existing processes, eliminating unnecessary complexity. This results in a system that promotes collaboration among departments, streamlining workflows and boosting productivity.
Our CRM approach eliminates unnecessary fields, ensuring a streamlined, intuitive interface tailored to your business. This simplicity encourages staff to input data consistently, a key factor in preventing common CRM system failures caused by inconsistent usage.
We can create a custom CRM system that:
- Easily add new users without requiring the purchase of individual licenses for each additional user.
- Effortlessly integrates with key systems and applications, including email platforms like Outlook or Gmail, ERP, accounting tools, and marketing automation platforms such as HubSpot.
- Integrates smoothly with LinkedIn and Twitter for better engagement.
- Incorporates features that are flexible for activation or deactivation, allowing seamless scalability with your business plans and any adjustments to your business processes, ensuring long-term adaptability.
- Allow creation of custom dashboards for each departments needs.
- Allows setting user permissions based on authority levels.
- Provides secure, 24/7 access to your data from any web-enabled device, ensuring flexibility and convenience for your team.
- Automatically adapts to any device's size using responsive design, ensuring optimal appearance and user experience across all platforms.
- Empowers you to generate customized reports swiftly and easily with the touch of a button. It pulls data from across the organization, providing a comprehensive view that extends beyond each individual department.
- Lets you segment data into targeted mailing lists, enabling easy sending of personalized email campaigns.
We can seamlessly integrate your CRM with web or mobile apps, allowing salespeople to access customer updates anytime, even during downtime, ensuring efficient workflow management.
- Easily add new users without requiring the purchase of individual licenses for each additional user.
- Effortlessly integrates with key systems and applications, including email platforms like Outlook or Gmail, ERP, accounting tools, and marketing automation platforms such as HubSpot.
- Integrates smoothly with LinkedIn and Twitter for better engagement.
- Incorporates features that are flexible for activation or deactivation, allowing seamless scalability with your business plans and any adjustments to your business processes, ensuring long-term adaptability.
- Allow creation of custom dashboards for each departments needs.
- Allows setting user permissions based on authority levels.
- Provides secure, 24/7 access to your data from any web-enabled device, ensuring flexibility and convenience for your team.
- Automatically adapts to any device's size using responsive design, ensuring optimal appearance and user experience across all platforms.
- Empowers you to generate customized reports swiftly and easily with the touch of a button. It pulls data from across the organization, providing a comprehensive view that extends beyond each individual department.
- Lets you segment data into targeted mailing lists, enabling easy sending of personalized email campaigns.
We can seamlessly integrate your CRM with web or mobile apps, allowing salespeople to access customer updates anytime, even during downtime, ensuring efficient workflow management.
Bespoke CRM Development Process
As a Microsoft Partner, Geecon prefers utilizing Microsoft ASP.Net MVC5 with HTML5 and C# programming as our primary technology. For desktop/tablet components, we employ WPF, and to establish connections between systems, we utilize WCF Web Services.
For our database, we make use of Microsoft SQL Server, incorporating extensive use of the core Database Engine, Integration, Analysis, and Reporting services. Additionally, we have the capability to work with MySQL or Oracle systems if they are the preferred choices.
We can seamlessly integrate your CRM with web or mobile apps, allowing salespeople to access customer updates anytime, even during downtime, ensuring efficient workflow management. This integration ensures that your team can stay connected with customer information in real-time, fostering quicker decision-making and enhancing overall productivity..
We can seamlessly integrate your CRM with web or mobile apps, allowing salespeople to access customer updates anytime, even during downtime, ensuring efficient workflow management. This integration ensures that your team can stay connected with customer information in real-time, fostering quicker decision-making and enhancing overall productivity. It also streamlines communication and improves responsiveness to customer needs..
For detailed information on everything we provide, visit our Working With Us page.
For assistance in creating a CRM that enhances customer engagement, call our team at 080 0987 5449.
As a Microsoft Partner, Geecon prefers utilizing Microsoft ASP.Net MVC5 with HTML5 and C# programming as our primary technology. For desktop/tablet components, we employ WPF, and to establish connections between systems, we utilize WCF Web Services.
For our database, we make use of Microsoft SQL Server, incorporating extensive use of the core Database Engine, Integration, Analysis, and Reporting services. Additionally, we have the capability to work with MySQL or Oracle systems if they are the preferred choices.
We can seamlessly integrate your CRM with web or mobile apps, allowing salespeople to access customer updates anytime, even during downtime, ensuring efficient workflow management. This integration ensures that your team can stay connected with customer information in real-time, fostering quicker decision-making and enhancing overall productivity..
We can seamlessly integrate your CRM with web or mobile apps, allowing salespeople to access customer updates anytime, even during downtime, ensuring efficient workflow management. This integration ensures that your team can stay connected with customer information in real-time, fostering quicker decision-making and enhancing overall productivity. It also streamlines communication and improves responsiveness to customer needs..
For detailed information on everything we provide, visit our Working With Us page.
For assistance in creating a CRM that enhances customer engagement, call our team at 080 0987 5449.