Professional services
Managed hosting, with someone actually watching it
Hosting for the systems we build and the ones you already run — monitored, backed up, patched, and with a recovery plan that has been tested rather than written down.
The situation
Hosting nobody is watching
Most hosting problems are not outages. They are the slow ones: an untested backup, an unpatched server, a certificate nobody renewed.
- Backups that have never been restored from
- Servers behind on patches because nobody owns the schedule
- An outage first reported by a customer
- A certificate expiring without warning
- No documented recovery plan, or one nobody has rehearsed
- Hosting inherited from a supplier you no longer work with
What it covers
What managed hosting covers
Environment and deployment
Provisioned as code where possible, so environments can be recreated rather than nursed.
Monitoring and alerting
Availability, performance and error monitoring that reaches a person, so problems are noticed before customers notice them.
Backup and recovery
Backups on an agreed schedule, and restores actually tested. An untested backup is not a backup.
Patching and updates
Operating systems, platforms and certificates kept current on a schedule rather than in response to an incident.
Security
Network design, access control, TLS and firewalling, reviewed rather than configured once.
Scaling and cost
Capacity matched to real demand, with cost visible instead of arriving as a surprise.
How we work
How hosting engagements run
Review
What runs where, what it depends on, what the recovery requirement actually is, and where the current gaps are.
Stabilise
Fix the urgent gaps first — backups, patching, monitoring and certificates, in roughly that order.
Migrate or adopt
Move to a suitable platform, or take over management of where it already runs if that is the better answer.
Operate
Monitoring, patching, backup verification and periodic recovery testing as a routine rather than a project.
Outcomes
What you are left with
- Problems detected by monitoring rather than by customers
- Backups verified by restoring them, not by checking a green tick
- Patching on a schedule instead of after an incident
- A recovery plan that has actually been rehearsed
- Certificates and renewals tracked rather than remembered
- One party accountable when something goes wrong
Platforms and tooling
What we host on
Platforms
- Microsoft Azure
- AWS
- Private cloud
- Hybrid
Runtime
- Docker
- Kubernetes
- App services
- Managed databases
Operations
- Monitoring
- Log aggregation
- Automated backup
- Infrastructure as code
Named as platforms we work with, not as formal partnerships.
Common questions
Questions we are usually asked
Yes, and it is common. It begins with a review of what is running and what it depends on — taking on hosting without understanding the application means discovering the dependencies during an incident.
It depends on the architecture, and it is worth being clear that a single server cannot be made highly available by a support contract. Resilience is a design decision with a cost; we would rather agree a target you are willing to pay for than quote a figure that sounds impressive.
On an agreed schedule, and this is not a formality. Untested backups fail at the point of use with some regularity — the file that was never a complete database, the restore that needs a licence nobody has.
You should. Hosting in your own subscription means you can change supplier without migrating anything. If your current arrangement has your systems in someone else's account, that is worth fixing regardless of who manages them.
That depends on the cover you need, and it should be a deliberate choice. Round-the-clock response costs more; many business applications genuinely do not need it, and paying for cover you will not use is as wasteful as lacking cover you do.
Often, yes. The usual causes are consistent — over-provisioned instances, environments nobody switched off, and storage left on the default tier. It requires visibility of what is actually running, which is frequently the thing that is missing.
Talk to someone who has built this
Not a salesperson working from a form. Tell us what the problem looks like and someone who has delivered this kind of work will come back to you, usually within one working day.
Book a free consultationRelated
Where this usually connects
- Cloud servicesMoving to cloud, or making an existing cloud estate behave.
- Application development and maintenanceBuilding it, then keeping it running and current.
- Agile and DevOpsShorter release cycles and a build pipeline you can rely on.
- Web application developmentBrowser-based applications for work that outgrew a spreadsheet.
- Operational systemsThe systems that run the day-to-day work of the business.
- Bespoke databasesFor the operational data that has ended up in a spreadsheet.