Operational Systems

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If you have to adapt your processes, or work around gaps in systems management or functionality, it could be time to consider a new operational system.

Every business undergoes changes, whether through growth, restructuring, or adapting to market trends. As workflows evolve to stay competitive, ensuring your software systems adapt is crucial.

Reasons to consider a new operational system

Several prevalent reasons for a company to contemplate a new operational system or system integration include:

    • As your business grows, you realize that Excel spreadsheets, Access databases, or fragmented systems are no longer sufficient to meet your needs. This transition highlights the need for scalable, efficient software solutions.
    • You have an outdated legacy system that is inefficient, runs on obsolete technology, lacks integration capabilities, and no longer aligns with your evolving business workflows.
    • Following a merger, the integrated companies operate on different systems. Likewise, acquiring a new company means adapting to a separate system.
  • No matter the reason, selecting the best solution for your company is essential. This could mean modernizing legacy software, integrating systems, or adopting a new operational platform.

The pros and cons of a new operational system

    • Legacy software modernisation : It might be worthwhile to consider if your current system still reflects your business practices or holds valuable intellectual property.
    • Integrating legacy systems : This ensures continuity and reduces the need for costly retraining. However, maintaining both old and new systems may require doubling support staff, limiting cost savings.
    • Keeping one company’s systems over another’s :After a merger, some areas may experience dissatisfaction. While some users will adapt quickly, others will need training.
    • Keeping the best parts from each company’s system : Following an acquisition can result in overlapping functionality or gaps in provision. To address this, you may need to introduce new systems, increasing training time and costs. However, this scenario will present both familiar and new elements for everyone involved.
    • A replacement operational system : Implementing a new system for all staff to learn enhances agility, empowering your business. It also helps streamline platforms introduced through mergers and acquisitions.
  • Your operational system underpins your strategy, operations, and competitive edge. If you're unsure of the best choice for your business, we offer expert guidance to help you secure a system that meets your current needs and scales effortlessly for future growth.

Data migration

Data from legacy systems often needs to be migrated or transferred to the new system. In some cases, synchronising data between old and new systems is essential for a seamless rollout. With our expertise in complex data migration, you can rely on us for a smooth transition.

Process

Business applications and operational systems follow a structured process. This process may have multiple starting points, branches, and outcomes, but it is essential to anticipate and address all possibilities.

To achieve this goal, we will begin by gathering insights and conducting an in-depth analysis of your current systems and business processes. This involves identifying strengths, weaknesses, functionality gaps, and existing workarounds.

We will work closely with you to understand your business and future goals. By engaging with your staff—who often provide valuable insights into workflow improvements—we aim to identify areas that enhance efficiency. Additionally, we will offer our own expert recommendations to further streamline operations.

As anticipated, we will consider every aspect of the operational system, including data, security, messaging, and networks. We will then develop a comprehensive blueprint for a new system that aligns with your business needs.:

    • Preserves essential functionalities from your old system while seamlessly replacing specific components to enhance efficiency and performance.
    • Incorporates functionality that was not present before, such as:
    • Facilitates smooth data import and export between systems for seamless integration.
    • Offers detailed management reporting, securely accessible to clients via a new customer portal.
    • Provides secure messaging functionality for clients.
    • Replaces manual or semi-automated processes with full automation.
    • Syncing feeds from other databases to guarantee access to the latest customer information.

The subsequent phase involves documenting all our findings in written form and developing a prototype of the new system. This prototype helps visualise the design, functionality, and operation of the system, even at this early stage. This ensures alignment with your business needs before full implementation.

If you're considering whether a new operational system is the right choice for your business, reach out to our team on 080 0987 5449 for expert advice.