Mainframe Modernization
Modernizing mainframes that contain accumulated years of data is about creating intelligent systems, automated processes and digitizing an enterprise to respond to future needs. This requires gaining complete knowledge of IT infrastructure, and transitioning from monolithic legacy landscapes to an agile, cost effective environment. Geecon helps clients do just that, non-disruptively.
Mainframe Modernization
The process
Support requests are documented in our internal online helpdesk system and overseen by our dedicated support team. If immediate resolution is not possible, our support team will escalate the matter to a member of the development or Quality Assurance (QA) team for prompt resolution by the relevant in-house expert.
You will receive access to the online helpdesk facility to monitor and provide additional details to your support requests if necessary. Our helpdesk is operational from 9 am to 5:30 pm on weekdays and is routinely monitored outside of regular hours.
In addition to the online helpdesk, you can also contact us via telephone or email, choosing the most convenient option for you.